Pep Boys Customer Service
Pep Boys Customer Service Email:
contactus@pepboys.comAverage reply: (60 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 1:30pm
Pep Boys's Customer Service Help Page:
https://www.pepboys.com/customer-care/contact-usThey are facing similar issues just as you are…
Check out if you can find the solution you need.
What happened: The problem: Battery replacement and need to speak to customer service
What happened: I ordered * Michelin steering tires from your Newnan Ga. ** market place drive ***** on*Friday Nov. ** ****.*Sence I ordered them they made me pay for them. Said they would be in Sat. More than likely. Saturday came and went ,no call from pep boys. So Sunday I called and was told they arrived ** minutes ago. This was at *:** pm*I told them I’m coming to have them put on*Spencer T said okay. When I got there Spencer T*Said there were * cars ahead of me and they couldn’t do it. I got there at *:**, ** minutes before closing. Now he lied to me about the * cars being ahead of me. He lied to me about them being delivered on Sunday. Tire warehouses are closed on Sunday. The lazy *** did everything possible to keep from having tires I had already paid for put on my vehicle.*So sence y’all want to keep those tires I’m gonna let you. Spencer T said he couldn’t credit back my card and give me my refund either.*Sence we know he’s nothing but a liar now, I’m sure he was lying to me about that to.*I want my money or credit card refunded to me asap and y’all keep those tires,have them bronzed and put them on Spencer’s fireplace mantle. These lazy *** people you hire is gonna be your downfall . I want my pep boys card refunded and after that you close the account.*I’m thru with y’all . All the tires I’ve bought from y’all and been such a good repeat customer,I see doesn’t mean **** to y’all.*Never do business with you again.*And give Spencer T a raise why don’t you.*Thanks. Don J Brand
What happened: I want to have an Oil Change and struts and shocks replaced at my local PepBoys but I'd like to have a coupon or discount. My last discount coupon expired **-**-****. When do you expect to send new discount coupons out?
What happened: The problem: I need to speak to a representative
What happened: Recently left company. Have accrued pro,almost ** hours. Dont want to lose them . How. Will I be reimbursed
What happened: Okay I went to Pep Boys in Henderson Nevada bought a set of tires and they said I had a bad alternator put the tires on drop the van back the next day for the alternator paid for an oil change mechanic drop the alternator damaging the coolant line to cool the oil in the engine down he claims he caught his Reign snagged it he dropped the alternator and they paid for the part said my car is running and ready to pick up the next day I picked up my vehicle drove * mile the car died they fried the computer coil wire's CO* sensor changed my computer out without my permission with a used one still couldn't get it running one of them off the property called Nissan dealership at at told you them he said it was so messed up side both computers All Electronics we'll have a complete diagnostic done by Friday for full extent of damage I have a case number of ***-**** I've called corporate three times sent messages to the regional three times and still had no call back from Regional please, I Need Top Management to Please Call me ASAP.. thank you very much Michael Dominice sr I am a disabled Vet & had a triple bypass. this is horrible He Destroyed my Van!!
What happened: The problem: Ineedsome to Call measap
What are customer support channels for Pep Boys?
Pep Boys provides helpful channels like email, phone, help center, etc., for customers to receive support. The Pep Boys customer service team also offers social media support for quick advice and solutions.
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Email: contactus@pepboys.com
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Phone: 800-737-2697
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Help Center: https://www.pepboys.com/customer-care/contact-us
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Facebook: https://www.facebook.com/pepboysauto
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Twitter: https://twitter.com/pepboysauto
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Instagram: https://www.instagram.com/pepboysauto/
What kind of support does Pep Boys offer?
Pep Boys offers a comprehensive range of support channels to assist their customers with their queries and concerns. These channels include email, phone support, social media support, forum support and self-service support. Whether you prefer to communicate through written messages or voice calls, want to discuss your issues publicly or privately, or need a quick resolution or a more detailed investigation, the Pep Boys customer support has various options to cater to your needs. You can choose the most convenient and suitable channel for you and get the assistance you need promptly and efficiently.
What is WorthEPenny's Relationship to Pep Boys?
To put it simply, WorthEPenny is an independent third-party website that is not related to Pep Boys. WorthEPenny provides free tools and resources to assist customers in reaching Pep Boys customer service more efficiently, such as the Pep Boys phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Pep Boys, as well as forums where Pep Boys customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, like Pep Boys, it is not associated with or endorsed by Pep Boys.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Pep Boys official app or the Pep Boys company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Pep Boys trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Pep Boys. All references by WorthEPenny to third-party trademarks like Pep Boys are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.
